What may an effective incident response include?

An effective incident response may include the evacuation of facilities and recovery plans because these actions are crucial in ensuring the safety of personnel and the rapid restoration of operations following an incident. An incident response plan is designed to address emergencies, which can range from cybersecurity breaches to physical threats.

Evacuating facilities ensures that staff are safe during a critical event, allowing for a controlled and organized response to whatever incident has occurred. Recovery plans further outline the steps to restore normal operations, including restoring data, addressing vulnerabilities, and implementing necessary measures to prevent recurrence. The focus is on not just managing the immediate threat but also on ensuring that procedures are in place to resume business functions effectively and efficiently after the incident.

While the other choices provide important aspects of general IT maintenance and employee readiness, they don’t specifically pertain to the immediate actions taken in response to an incident, which is the core of incident response management. Periodic software updates, regular training sessions for all employees, and upgrading hardware systems are all proactive measures intended to fortify security but may not directly address an incident when it occurs.